Account Manager - Janitorial Facility

Responsibilities

The Account Manager serves as the primary point of contact for clients, ensuring service expectations are met or exceeded. Responsibilities include supervising and training team members, managing work schedules, and maintaining facility records.

Requirements

Candidates must have at least 3 years of experience in facility services management and 2 years of experience in terminal hospital cleaning. Proficiency in Microsoft Office suite and the ability to lead operations teams are required.

Skills

• Facility management
• Janitorial services
• Team supervision
• Staff training
• Client relations
• Scheduling
• Operational planning
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook
• Project management
• Communication
• Problem solving
• Safety compliance

About this role

Account " Facilities" Manager - Janitorial Services
 
Full Time
Days: Monday – Friday, 2nd shift
Schedule: 4pm-12:30am
Salary: 50K
 
Overview
4M is growing and that means we need to grow our family of Team Members.  We’re looking for Team Members that are energetic and highly motivated that want to be part of a winning team.  If you are detail-oriented, flexible and have reliable transportation, we should talk. 

Job Description
As the single point of contact within a major account, our Account Manager is the face of 4M Building Solutions to our client.  Our Account Managers take ownership of their account to ensure we are meeting and exceeding our clients’ expectations.
 
This is an exciting opportunity to grow with a growing company.  Check out our culture video to learn more about us at: https://youtu.be/8v14pCRDRlA

Responsibilities
* Supervising, coaching and training Team Members
* Develop rapport with the client contact and become the single point of contact
* Plan and prepare Team Member work schedules
* Implement 4M Operational Playbook
* Maintain accurate building/facility records
* Promote a safe work environment

Qualifications
* 3+ years in facility services management or equivalent experience
* 2 years' experience in terminal hospital cleaning,
* IT knowledge would be a plus!
* Ability to manage multiple projects at once
* Ability to communicate effectively in speech and writing
* Strong drive for results
* Sense of urgency
* Able to use Microsoft Word, Excel, PowerPoint and Outlook
* Ability to lead an operations team for a specific client
* Ability to analyze issues and create solutions

About 4M:
Founded in 1978, 4M Building Solutions is a janitorial, housekeeping, cleaning, and disinfecting services company headquartered in St. Louis, MO. Supported by 8,000 associates, the company operates in 30+ states across the Midwest, Northeast and Southeastern United States.
 
Reports To: Regional Manager

About 4M Building Solutions

Facilities Services · 5,001-10,000 employees · headquartered in St. Louis, MO · founded 1978