Account Executive - New Business & Customer Upsell
Company: Harri US
Location: New York, NY 10012
Salary: $85,000 - $100,000 a year
Type: Full-time
Level: Senior
Posted: 2026-02-26
About this role
About Harri
It's a great time to join Harri as we revolutionize the hospitality industry with our cutting-edge technology solutions for workforce management. We're an innovative, high-growth company with a global presence, dedicated to building strong partnerships and delivering measurable value to our customers.
As an Account Executive at Harri, you operate as a dual-motion seller, responsible for driving new-business customer acquisition within our F3 Mid-Market ICP while partnering closely with Strategic Account Executives to support the upsell motion as part of a broader, coordinated go-to-market strategy across our Tier-1 (F1) customer base.
The Account Executive leads a value-based sales motion aligned to defined GTM plays, uncovering operator-level priorities and desired outcomes and mapping them to Harri’s platform through tailored solutions adopted by both corporate and franchise stakeholders. Success is measured by new-logo ARR, pipeline quality and durability, and the ability to establish Harri as a trusted, long-term platform partner within newly acquired franchise systems.
What You'll Be Doing
- **Hybrid role: Accountability & Ownership:** driving new business customer acquisition within our F3 Mid Market ICP, while also working with our Strategic Account Executives owning the upsell motion as part of a broader, coordinated go-to-market strategy within our Tier-1 (F1) customer base.
- **Drive New Business:** Execute a targeted accounts plan aligned with our GTM plays to identify, engage, and close new business opportunities within your defined ICP segment.
- **Master the Platform:** Become an expert in Harri’s suite of products (from Talent Acquisition and Onboarding to Engagement and Workforce Management)
- **Consultative Selling:** Manage the full sales cycle, including prospecting, lead qualification, value-based demos, and contract negotiation with C-level executives (CHROs, COOs, and CEOs). This starts with driving deep-dive discovery...