ZAF - Sales Operations Manager

About this role

### Job Title: Sales Operations Manager (Revenue Operations)

### Contractor Fee: $2,500-$2,700/month (USD)

### Work Arrangement: Remote

### Engagement Type: Independent Contractor

### Commitment: Full-time (Approx. 40 hours/week)

### Company Overview:

Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses that are experienced in remote hiring and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have experience in offshore team-building and aim to help businesses leverage global talent.

About This Role:
We are hiring a Sales Operations Manager (Revenue Operations) to support a fast-growing omnichannel consumer brand operating across DTC, Amazon, and wholesale retail. This role owns the operational layer of the sales function by ensuring CRM data integrity, building reliable forecasts, managing commission tracking, and delivering clear, actionable reporting to leadership. You will work closely with the Head of Sales and Finance to keep revenue data accurate, optimize systems, and maintain visibility across all channels while building structure and improving processes to support scalable growth.

Key Responsibilities:

• Own and manage HubSpot CRM end-to-end, including data integrity, pipeline stages, deal properties, and user management
• Build and optimize workflows, automations, and sequences to improve sales team efficiency
• Maintain clean, accurate, and real-time pipeline data across DTC, Amazon, and wholesale channels
• Develop and manage weekly sales forecasting models by channel, ensuring alignment with Finance and inventory planning
• Build and maintain dashboards and reports for leadership, including pipeline health, pacing vs. targets, and risk flags
• Produce regular sales operations reports for leadership with clear, actionable insights
• Own commission trac...