UX Researcher

About this role

Location: Remote

Work Type: Full Time Regular

Job No: 505349

Categories: Marketing/Communications

Application Closes: Open Until Filled

2026-10-22

As a key member of our Digital Experience & Design team, the UX Researcher is responsible for creating user-centered digital experiences that align customer needs with business goals. This role combines user research, interaction design, collaboration, and problem-solving to deliver intuitive, accessible, and engaging experiences across web, mobile, and digital products. The UX Researcher partners closely with visual designers, developers, content strategists, and business stakeholders throughout the design process while championing the voice of the customer and reinforcing Mutual of Omaha's brand experience.

WHAT WE CAN OFFER YOU:

- Estimated Salary:
- UX Researcher: $86,000-$114,000, plus annual bonus opportunity.
- 401(k) plan with a 2% company contribution and 6% company match.
- Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
- Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.

WHAT YOU'LL DO:

• Lead and support user-centered design efforts by planning and conducting research activities such as user interviews, usability testing, and discovery sessions to uncover insights and inform design decisions.
• Create intuitive digital experiences through user flows, journey maps, information architecture, wireframes, prototypes, and interaction designs that align user needs with business objectives.
• Collaborate closely with product owners, business partners, developers, researchers, and other designers to deliver effective solutions across web, mobile, and other digital platforms.
• Advocate for the user throughout the design process by leveraging research, analytics, accessibility standards, and best practices to continuously improve customer exp...