UX Designer

About this role

The User Experience Designer will be responsible for the design of digital products and applications across multiple platforms. The UX Designer will take ownership of large-scale company initiatives and maintain relationships with Development and Product teams. The UX Designer will develop detailed market analysis data, high-level requirements, and user-centric design language that informs developers and other key stakeholders.

Essential Duties & Responsibilities:

• Take complex, high-level business and technical requirements and turn them into complete workflows, detailed mockups, and documentation across web, iOS, and Android.
• Use AI to build workflows and prototypes faster, generating and iterating on flows, states, and edge cases, then applying your design judgment to refine them into polished, production-ready experiences.
• Build polished, high-fidelity interactive prototypes that demonstrate real flows, states, and edge cases, and present them to senior leadership to drive decisions.
• Map end-to-end user journeys and workflows for payment products (e.g., checkout, wallets, disputes, onboarding, money movement), accounting for success, failure, and exception paths.
• Partner with Product Owners to define feature sets and high-level requirements based on user needs, and to simplify and prioritize where requirements are complicated or competing.
• Conduct user research and competitive analysis, and develop personas and workflows grounded in customer behavior, especially around trust, security, and financial decision-making.
• Design with compliance and risk in mind (e.g., PCI, PSD2/SCA, KYC/AML, disclosures, accessibility), working with Legal, Risk, and Compliance partners.
• Design thoughtful AI-enabled experiences where they add real value, including conversational and agentic interfaces, explainability, user control, and error recovery.
• Develop and evolve our design language and system, including patterns for AI-driven features, and keep it consist...