UX Content Spec/Strategist

About this role

Join our dynamic team dedicated to enhancing customer interactions through compelling content strategies and UX designs. Dive into creating impactful digital experiences that make financial decisions accessible and user-friendly.


Responsibilities

• Develop engaging content experiences by translating business, technical, and user needs across various channels.
• Design seamless omni-channel content strategies to enhance customer satisfaction and product engagement.
• Utilize human-centered design methodologies to drive success in content presentation and product roadmaps.
• Conduct competitive analyses and monitor market trends for innovative content strategies.
• Ensure content alignment with established brand guidelines while adapting within an agile environment.
• Collaborate with cross-functional teams to align content with strategic business goals and brand representation.

Skills

• Expertise in content strategy, UX writing, and effective storytelling techniques.
• Strong capability in user-centered design and content alignment across platforms.
• Proficient in performance measurement, optimization, and analytics.
• Ability to collaborate and communicate effectively with cross-functional teams.

Preferred Skills

• Experience in crafting personas, story maps, and product chartering.
• Knowledge of design systems and service blueprints to enhance reusability.
• Strong facilitation skills for engaging human-centered design sessions.
• Bachelor's degree or equivalent work experience.

At Horizontal Talent, diversity, equity, and inclusion are key drivers of our success. We are committed to building a team that reflects the communities we serve and creating an inclusive workplace for all employees.


By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI re...