Turnover Operations Manager II

Responsibilities

The Turnover Operations Manager II serves as the operational readiness leader for mission-critical data center projects, managing the transition from construction completion to operational acceptance. This role coordinates multidisciplinary stakeholders, evaluates operational risks, and ensures all facility documentation and systems meet owner requirements.

Requirements

Candidates must possess a bachelor's degree in engineering or construction management and at least ten years of experience in mission-critical infrastructure. Strong knowledge of commissioning, facility operations, and safety protocols such as OSHA and NFPA 70E is required.

Skills

• Data center infrastructure
• Operational readiness
• Turnover management
• Commissioning
• Construction management
• Owner's representative
• Risk management
• Deficiency management
• Warranty coordination
• Stakeholder management
• Project leadership
• Technical documentation
• Procore
• BIM 360
• NFPA 70E
• LOTO procedures

Benefits

• Medical plans
• Dental plan
• Vision plan
• 401k with company match
• Paid time off
• Life insurance
• Short-term disability
• Long-term disability
• Professional development
• Tuition reimbursement
• Paid parental leave

About this role

Position Title: Turnover Operations Manager II
Position Location: Location varies by assignment. 75–100% travel across the U.S. unless assigned to an extended
project. Must be located near a major US airport.

JOB SUMMARY
The Turnover Operations Manager II (TOM II) serves as the Owner's Representative and operational readiness leader
for mission-critical data center projects, providing strategic oversight of turnover planning, operational integration,
and facility readiness from construction completion through operational acceptance. This position serves as the
critical interface between construction, commissioning, operations, and client organizations to ensure facilities are
transitioned safely, efficiently, and in accordance with owner requirements.

The TOM II leads turnover planning activities, coordinates multidisciplinary stakeholders, evaluates operational
risks, and drives resolution of issues that could impact facility startup or long-term operations. This role provides
leadership for turnover documentation, operational readiness assessments, warranty coordination, deficiency
management, and closeout activities while ensuring operational continuity throughout project delivery.
The TOM II independently performs most day-to-day responsibilities while exercising sound judgment and
technical leadership on projects of moderate to complex scope. This position leads project teams, coordinates
activities across multiple organizations, mentors junior personnel, and supports the continuous improvement of
DLB's operational readiness and turnover processes.

The TOM II will communicate and operate in line with organizational and client goals and values, as well as
departmental objectives.

ESSENTIAL FUNCTIONS:
Develop and execute operational readiness and turnover strategies supporting mission-critical facilities from construction completion through owner acceptance.
Coordinate turnover activities between construction, commissioning, operations, facility management, and owner organizations.
Lead operational readiness reviews to verify systems, documentation, personnel, and processes are prepared for facility occupancy and operation.
Evaluate operational risks associated with turnover activities and develop mitigation strategies.
Facilitate successful transition of facilities from project delivery teams to operations organizations.
Coordinate daily activities between construction teams, commissioning providers, operations personnel, owner representatives, contractors, equipment vendors, and other project stakeholders.
Ensure construction, commissioning, testing, and operational activities are effectively integrated and communicated.
Review work notifications, MOPs, SOPs, turnover plans, and operational procedures for completeness and operational impact.
Support integrated system testing, operational demonstrations, and owner acceptance activities.
Serve as the Owner's Representative during turnover and operational readiness activities.
Coordinate collaboration between critical facilities personnel, operations teams, construction managers, commissioning authorities, design professionals, contractors, vendors, and client representatives.
Lead turnover coordination meetings and communicate project status, risks, and readiness metrics to stakeholders.
Support operational onboarding activities and maturation of facility processes.
Monitor turnover quality and verify completion of construction, commissioning, and closeout requirements.
Identify, document, and track facility deficiencies, required repairs, warranty items, and corrective actions; coordinate with contractors, vendors, and stakeholders to support timely resolution and operational readiness prior to turnover.
Coordinate turnover and closeout activities, including review of warranty documentation, O&M manuals, as-built drawings, training records, deficiency logs, spare parts inventories, and other deliverables required to support ongoing facility operations.
Verify completion of punch list activities and support owner acceptance processes.
Monitor turnover documentation and ensure compliance with client and project requirements.
Prepare operational readiness reports, turnover dashboards, deficiency logs, and executive status updates.
Maintain accurate project documentation supporting turnover, warranty, and operational readiness activities.
Assist in developing lessons learned and continuous improvement initiatives.
Provide guidance and mentorship to junior turnover personnel and project teams.
Support development of turnover procedures, standards, and best practices.
Coordinate multiple priorities while supporting project schedules and operational objectives.
Completion of Assigned Tasks and Deliverables on Time and on Budget
Performs Other Related Duties as Assigned.

POSITION REQUIREMENTS (ADVANCED level for all the following)
Strong working knowledge of mission-critical data center infrastructure including electrical, mechanical, controls, and supporting building systems.
Knowledge of construction management, commissioning, turnover, operational readiness, and facility operations.
Knowledge of critical systems redundancy, reliability, maintainability, and operational risk management.
Knowledge of Method of Procedure (MOP), Standard Operating Procedure (SOP), Emergency Operating Procedure (EOP), work authorization, and work notification processes.
Knowledge of turnover documentation requirements including O&M manuals, warranty management, training documentation, and as-built records.
Strong understanding of health, safety, and environmental (HSE) policies, OSHA requirements, NFPA 70E, and LOTO procedures.
Skilled in stakeholder management and Owner's Representative responsibilities within mission-critical environments.
Skilled in coordinating multidisciplinary project teams and facilitating effective communication.
Skilled in identifying operational risks, evaluating deficiencies...

About DLB Associates

Engineering Services · 501-1,000 employees · headquartered in Neptune, New Jersey · founded 1980