Technical Product Manager (12 Month FTC)

Responsibilities

The Technical Product Manager will lead the execution of product delivery by managing backlogs, refining requirements, and collaborating with engineering teams to ensure technical feasibility. They will also act as a bridge between stakeholders and engineering to resolve issues, mitigate risks, and align product development with strategic goals.

Requirements

Candidates must have demonstrated experience as a Technical Product Manager in a modern software organization with a strong technical background. Proficiency in Agile methodologies, backlog management, and the ability to translate complex business problems into clear user stories is essential.

Skills

• Product management
• Technical product management
• Agile methodologies
• Scrum
• Kanban
• Software development
• Backlog management
• User stories
• Technical architecture
• Cloud computing
• Data analysis
• Stakeholder management
• System design
• Scalability
• UX design principles
• Cross-functional collaboration

Benefits

• 25 Days Annual Leave
• Bank holidays
• Option to buy extra leave
• Volunteering days
• Pension contributions
• Income protection
• Life assurance
• Critical illness cover
• Private medical insurance
• Health cash plan
• Dental insurance
• Affinity groups
• Bounty bonus

About this role

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realize that aspiration.
Why you will love this opportunity as Technical Product Manager at Civica
As a Technical Product Manager, you are responsible for equipping your team with detailed technical requirements through a product backlog to build high quality products, delivering to our product roadmaps that align to Civica’s strategic goals. Collaborating with cross-functional teams, you are able to take complex business problems and break them into simple, elegant and highly effective user stories, ensuring the end product aligns with the company’s mission and vision of becoming a global GovTech champion.
You are an expert in creating clear and precise customer and outcome focused requirements, you will lead by example and have hands on execution of the product delivery through product backlogs, ensuring that product development practices and backlog aligns to our roadmaps and our global vision.
Key Responsibilities
Collaborate with engineering teams to ensure that technical solutions meet product requirements whilst providing technical guidance and oversight to ensure that solutions are technically feasible, scalable, maintainable, and meet quality standards
Guide the engineering process by managing product backlogs, creating and refining product requirements into user stories with clear acceptance criteria
Participating in team ceremonies, such as sprint planning, daily stand-ups, and retrospectives, to ensure the engineering team has a clear understanding of product priorities
Triaging and resolving product-related issues, working with the engineering team to address bugs, and communicating with stakeholders to manage expectations
Identify upcoming risks and proactively implement strategies to mitigate them, ensuring successful product delivery
Together with the Product Manager, make trade-off decisions when faced with conflicting priorities, resource constraints, or technical limitations
Work closely with various stakeholders, including engineering, design, marketing, commercial, and customer success teams to ensure successful product development
Analysing data and metrics to inform product decisions, measure product performance, and identify areas for improvement
Support a strong culture of knowledge sharing and product decision and design documentation
Demonstrated experience as a Technical Product Manager, working in a modern software or product organisation
Proven ability to create and manage backlogs, writing clear user stories with concise and detailed acceptance criteria
Capable of prioritising features, requirements, and tasks based on customer needs, business goals, and technical feasibility
Strong technical background with experience in software development
Competency to participate in technical discussions, code reviews, and architecture decisions
Continuously seeking to understand customer needs, pain points, and motivations to develop products that meet customer requirements and deliver value
Strong analytical skills to collect, analyse, and interpret data to inform product decisions
Ability to work effectively with cross-functional teams, including engineering, design, marketing, sales, and customer success
Flexible to adapt to changing market conditions, customer needs, and business priorities
Strong problem-solving skills to overcome technical, business, and customer challenges
Operates with Agile development methodologies, such as Scrum or Kanban, to manage product development and collaborate with engineering teams
Understanding of programming concepts, including data structures, algorithms, and software design patterns
Knowledge of technical architecture, including system design, scalability, and performance optimisation
Proven ability to work effectively with cross-functional teams, including engineering, commercial teams, and senior management
Experience leading geographically distributed teams
Experience with market research, competitive analysis, and market trend analysis
Familiarity with UX design principles and human-centred design methodologies
Experience with cloud-based technologies, such as SaaS, PaaS, or IaaS
Familiarity with cloud computing platforms, including AWS, Azure, or Google Cloud
Experience with agile development methodologies, including Scrum, Kanban, or Lean
We Want You to Bring Your Whole Self to Work

There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.
Why You'll Love Working with Us

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:
Time Off & Work-Life Balance
✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
✔ Days of Difference – Up to 3 extra days off for volunteering.
Financial Well-being & Security
✔ Pension Contributions – 5% employer match to support your future.
✔ Income Protection – Up to 75% sa...

About Civica

Software Development · 5,001-10,000 employees · headquartered in London, London · founded 2001