Sustainable Operations and Utility Bill Transition Manager

About this role

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Description Summary:

We are seeking an experienced Sustainable Operations & Utility Transition Manager to manage and support the successful transition of utility management services and sustainable operations practices when onboarding new client portfolios or supporting portfolio changes. This role ensures that utility setup, data integration, and sustainability requirements are systematically addressed during transitions, collaborating closely with internal stakeholders and external partners to enable accurate, efficient, and compliant transfer of services. This role is expected to drive innovation, optimize processes, and deliver exceptional value to our international client base throughout the entire client lifecycle.

Key Responsibilities:

• Lead and coordinate the transition of utility billing operations for new client accounts, portfolio changes, or exiting portfolios.
• Manage the transfer and onboarding of sustainable operations practices and requirements throughout transition projects.
• Develop transition plans and checklists for utility billing and sustainable operations, ensuring all necessary steps are executed and documented.
• Collaborate with transition teams, vendors, clients, and sustainability representatives to ensure seamless transfer of utility services and sustainable initiatives.
• Coordinate utility account setup, data collection, and initial reporting to meet client ne...