Staff Software Engineer (Search)

About this role

• As a Staff Software Engineer on Zocdoc’s Search Services team, you will play a critical role in evolving one of the most important experiences we deliver to patients: helping them intuitively find and access the care that’s right for them
• Our mission for 2026 and beyond is ambitious—we are transforming Zocdoc’s search function to an intelligent, intent-driven experience using embeddings, LLMs, and modern ranking models
• This evolution requires rethinking our search architecture from the ground up, and delivering personalized, agentic flows that guide patients to care with unprecedented clarity and ease
• You will lead the design and development of the high-performance backend services, APIs, and data infrastructure that make this vision possible
• From our tier-1 search service and vector search systems to cross-encoder ranking pipelines, your work will power the intelligence behind Zocdoc Search
• You’ll set the technical bar for backend engineering excellence while shaping the strategy of Zocdoc Search—helping unlock a new generation of intelligent, scalable, and patient-centered search infrastructure
• Architecting and building core backend services, APIs, and data infrastructure that power Zocdoc’s next-generation search platform
• Redesigning how provider, availability, and content data is ingested and flows through indexing pipelines into search and ML systems
• Designing and optimizing low-latency query paths across our tier-1 search service, vector search infrastructure, and cross-encoder ranking systems
• Integrating ML model serving, embedding generation, and ranking signals into production backend services through scalable, observable patterns
• Driving architectural direction and setting engineering standards across the Search Services organization through design docs, technical deep dives, and high-signal code reviews
• Mentoring engineers on backend best practices, distributed systems design, API architecture, and technical decision-making
• Build...