Staff Enterprise AI Engineer - Agentic Workflows & Productivity

About this role

The Calix platform enables Communication Service Providers (CSPs) of all sizes to transform and future-proof their businesses. Through real-time data, automation, and actionable insights delivered via Calix One — our cloud-first, AI-powered platform — CSPs can simplify operations, collapse cost, and accelerate innovation. Calix One brings together the automation of everything and the experience of one, empowering customers to deliver differentiated subscriber experiences while driving acquisition, loyalty, and revenue growth. This is the Calix mission: to enable CSPs of all sizes to simplify, innovate, and grow, strengthening both their businesses and the communities they serve.

We’re at the forefront of a once in a generational change in the broadband industry. Join us as we innovate, help our customers reach their potential, and connect underserved communities with unrivaled digital experiences.

## About the Role:

We are standing up an enterprise AI capability across our product organization, and we are looking for a seasoned technical lead to drive it end to end. This is a hands-on role: you will set the technical direction, architecture, and standards, mentor engineers, and steer external delivery partners - while still writing code, building reference implementations, and personally unblocking the hardest problems.

## What You'll Do:

Enterprise Platform Rollout & Enablement

• Own the architecture and rollout of the enterprise AI platform across the product organization.

• Build and operate cost-effective infrastructure: model garden setup, budget controls and cost monitoring, model tiering, and fallback open-source models.

• Stand up and harden platform foundations - identity federation/SSO, IAM, tenant isolation, security and compliance guardrails, and observability.

• Enable users to adopt off-the-shelf capabilities (e.g., NotebookLM, enterprise search, code assistants) and provide the training and ongoing support that drives real ado...