Sr. UI/UX Designer

About this role

Company Overview
SCS Global Services is a pioneer and leader in the field of sustainability standards and third-party certification, working across the economy in the natural resources, built environment, food and agriculture, consumer products, and climate sectors for over 40 years. As a Benefit Corporation, we are committed to socially and environmentally responsible business practices, and through the application of sound science, we are driving positive change.

Job Overview
SCS Global Services is seeking a Senior UI/UX Designer to lead the design of intuitive, professional, customer facing web applications across the SCS technology portfolio. This role applies modern service design principles including customer journeys, service blueprints, and human-centered experience design, to shape how manufacturers, verification bodies, auditors, and platform partners interact with SCS digital products. The Senior UI/UX Designer will work closely with Project Management, Application Development, and business stakeholders to translate certification and audit workflows into clear, usable, and professional digital experiences.

Essential Duties and Responsibilities

• Design intuitive, professional looking user interfaces for internal and customer facing web applications
• Develop customer journey maps and service blueprints that document end-to-end interactions across user roles (manufacturers, verifiers, auditors, certification bodies, and platform partners)
• Apply modern service design methods to align digital experience design with the underlying business and operational processes
• Conduct user research and usability testing to validate design decisions and identify opportunities to improve the customer experience
• Create user flows, wireframes, high fidelity designs, and interactive prototypes to communicate and validate design solutions
• Partner with Project Managers and Application Development teams to define problems, evaluate solutions, a...