Sr. Manager, Project Management Office

About this role

## Position Summary

The Senior Manager, Project Management Office, is responsible for executing Birdi’s strategic projects and strengthening project management discipline across the organization. Working closely with senior leadership, business owners, technology teams, and project team members, this role ensures projects are delivered on time, within scope, and with excellence. This role is ideal for someone who thrives in both agile and waterfall environments, enjoys solving complex problems, and knows how to keep teams aligned and projects moving forward.

## Why You’ll Love Working Here

• A collaborative and supportive culture where initiative, transparency, and continuous improvement are valued.
• The opportunity to shape project delivery practices and drive meaningful business impact.
• Competitive compensation and a comprehensive benefits package.
• Remote flexibility within a people-first organization.
• The ability to partner across technology, operations, pharmacy, sales, and leadership teams.
• Opportunities for continuous learning and professional development.

## Essential Duties / Responsibilities

## Project Leadership & Delivery

• Collaborate with executive leaders, business owners, and technology teams to define project direction, scope, and strategic objectives.
• Own timelines, resourcing, and coordination for larger cross-functional projects and initiatives.
• Establish success metrics and KPIs in alignment with project strategy and organizational goals.
• Monitor project performance, track key milestones, and identify opportunities for improvement.
• Conduct project retrospectives to capture lessons learned and improve future delivery.

## Communication & Stakeholder Management

• Develop a cadence of communication for each project to ensure stakeholders remain informed and aligned.
• Provide consistent project status updates, including progress, risks, issues, dependencies, and changes.
• Foster collaboration and transpar...