Sr DevOps Engineer

About this role

Full-Time

|

Remote

About the Company

Founded in 1992, Mi-Case is the industry leader in fully integrated offender management software solutions and provides industry expertise and consulting within Criminal Justice and Public Safety systems. Mi-Case leverages a unique combination of technical, functional, and industry specialization, as well as partnerships with key software vendors, to deliver maximum value-add projects. Mi-Case is an AI-forward engineering organization, using Claude Code as our primary development platform to accelerate infrastructure delivery, automate Terraform workflows, and build intelligent DevOps agents.

About the Role

The Senior DevOps Engineer will operate within the information technology department to lead efforts that bridge software development, operations, and testing. This role is responsible for designing and managing cloud infrastructure, building and maintaining Terraform templates, and driving CI/CD automation at scale. The Senior DevOps Engineer is expected to leverage AI tools — primarily Claude Code — as an engineering accelerant for infrastructure-as-code development, automated pipeline construction, and the design of AI-powered DevOps agents. The role emphasizes infrastructure engineering depth, proactive automation, and operational excellence. The Senior DevOps Engineer partners with the Cloud Architect and development teams to deliver scalable, reliable, and secure systems while continuously pushing the boundaries of what automated infrastructure can accomplish.

Responsibilities

• Serve as a primary liaison between development, operations, and QA teams, ensuring alignment and smooth communications.
• Lead the design, implementation, and maintenance of complex DevOps pipelines, CI/CD processes, and automated deployment framework.
• Mentor and coach team members, providing technical leadership and fostering a culture of continuous improvements.
• Drive root cause analysis and resolution of production issu...