Software Engineer, Product

About this role

ABOUT THE ROLE

HiveRx is a production pharmacy operations platform built for regulated compounding environments. It is actively used, actively growing, and actively being extended. This role sits at the center of that.

You will own the operational health of the live product — triaging, diagnosing, and resolving issues that surface from real users in real workflows. You will also be the person who gets ahead of what comes next: researching requirements, talking to stakeholders, and producing the detailed specifications that external engineering teams need to build larger features correctly the first time.

This is not a pure engineering role, but it is not a pure product role. It requires both, and it requires someone who is comfortable moving between them.

Job Activities and Responsibilities: The responsibilities listed below are subject to change.

WHAT YOU'LL DO

Product Engineering

• Own first-line triage and resolution of bugs and issues reported by active users
• Diagnose issues across the Laravel backend and Vue.js frontend; write clean, targeted fixes without introducing scope creep or architectural drift
• Document root causes and resolutions to build institutional knowledge
• Identify when an isolated issue is actually a systemic problem and escalate accordingly
• Use AI-assisted tooling to accelerate diagnosis, research, and code review — while maintaining the judgment to validate output before it touches a production system that operates in a regulated environment

Feature Specification & Research

• Translate business needs and regulatory requirements into detailed, unambiguous feature specifications for external engineering consultants

• Research to inform feature design: workflows, compliance constraints, vendor APIs, integration patterns
• Work directly with internal stakeholders to extract and validate requirements
• Write specs that are complete enough to be handed off without a follow-up meeting — the bar is: can a consulta...