Software Engineer III (CMS Sitecore)

Responsibilities

The Software Engineer III will design, develop, and test software solutions while adhering to SDLC and security standards. They are also responsible for providing operational support, troubleshooting incidents, and optimizing system performance.

Requirements

Candidates must have a bachelor's degree in a relevant field and a minimum of six years of experience in software development or configuration engineering. Proficiency in modern web frameworks, CMS platforms like Sitecore, and various programming languages is required.

Skills

• Sitecore
• Software Engineering
• Web Development
• C#
• ASP.NET
• JavaScript
• TypeScript
• React
• Node.js
• REST APIs
• GraphQL
• Agile
• CI/CD
• SQL
• Cloud Computing
• System Architecture

About this role

*This position will have a focus on Sitecore

GCI's Software Engineer III will apply principles and techniques of computer
science, engineering, and mathematical analysis to design, develop, document,
test, debug and support new and existing software systems and solutions which
solve business problems and support the goals of the company.

ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:

Development and Design:

* Design, develop/build and test applications, integrations, scripts,
automations, and other software solutions that meet business objects and
requirements, while adhering to the SDLC, security standards, development
guidelines and best practices.  Define system performance standards and
KPI’s. 
* Properly and accurately estimate, track, and document all development efforts
to all departmental and team standards and specification requirements.  This
might include, but is not limited to, detailed LOE estimates, technical
specifications, flowcharts, architectural diagrams, administration
instructions and end-user manuals, 
* Collaborate, as needed, with project managers, business analysts and other
developers as well as other project resources during the scoping,
requirements gathering and design phases of projects.        Comply with all
project plans throughout the development process.

Operational Support:

* Provide exceptional customer, end-user, and stakeholder support always.
* Troubleshoot and debug solutions to resolve incidents and ongoing problems.
* Monitor systems performance and identify areas of improvement.
* Upgrade, reconfigure and improve solutions, as needed, to achieve high
usability, reliability, availability, accuracy, and performance and either
reduce or eliminate technical debt.

Web Applications Focus Addendum: 

Additional Engineer Job Duties & Disciplines

Web Applications Systems Engineers are responsible for architecting and
delivering high-performance, responsive web interfaces across both mobile and
desktop platforms. Candidates must possess a strong foundational understanding
of web UI/UX design principles, web server configurations, cross-browser and
device compatibility, data encryption, database management, and core networking
concepts. Additionally, this role requires comprehensive expertise in deploying
and customizing diverse Content Management Systems, with specific proficiency
across platforms such as Sitecore, Adobe Experience Manager, Drupal, WordPress,
and Contentful. Crucially, candidates must bring hands-on development experience
utilizing a robust stack of modern web application frameworks, libraries, and
languages. This includes core competency in HTML, CSS, JavaScript, TypeScript,
jQuery, PHP, C#, and ASP.NET, alongside specialized framework expertise in
React, Next.js, and Node.js. Engineers will leverage this background to build
and consume scalable web services and advanced APIs utilizing REST, GraphQL, and
WebSocket protocols. Finally, qualified engineers are expected to actively
champion modern web application engineering principles and development
methodologies. This includes a proven track record of operating within Agile
environments, leveraging practices like Test-Driven Development (TDD) and Peer
Programming to deliver clean, maintainable code. Ultimately, the successful
candidate will apply these workflows to advance cutting-edge system designs,
specifically focusing on Composable Architecture, Serverless Compute, and fully
automated CI/CD deployment pipelines.
* ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly
accepts feedback and demonstrates a willingness to improve. Take ownership
and accountability of problems and facilitate finding a solution, involving
other groups as necessary.  Own and manage priorities and individual tasks
without direct supervision. Take initiative and seek out opportunities.
Assess and accept risks and learn from mistakes. 
* BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust,
confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the
Basic Principles. Lead by example on all fronts.
* COLLABORATION - Works effectively with others to accomplish common goals and
objectives; maintains positive relationships even under difficult
circumstances. Build and maintain effective working relationships with
leadership, peers, customers, and vendors. Work to resolve problem
relationships directly. Ability to work independently and within a team
environment, professionally.
* COMMUNICATION- Conveys thoughts and expresses ideas appropriately and
professionally, including the ability to explain technical concepts to all
audiences including software diagramming such as UML. Decision making,
problem solving, both technical and procedural. Ability to facilitate
strategic and tactical discussion between business users and stakeholders,
technical teams, and IT leadership.  Take initiative to initiate
communication amongst teams, including remote team members.
* COMPLIANCE - Follows internal controls; protects company and customer
confidential information; abides by GCI’s Code of Business Conduct & Ethics.
* CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high
priority to customer satisfaction. Provide a professional level of service to
both external and internal customers. 
* RELIABILITY - Consistently follows through on assigned tasks as expected;
demonstrates timely attendance at meetings, training, and other work
obligations.
* RESULTS - Uses a combination of knowledge, initiative, sound decision making,
innovation, adaptability, and problem solving. Ability to provide training to
team members on technology.
* SAFETY & SECURITY - Supports a safe work environment by following all
workplace safety rules and guidelines; complies with applicable Security
policies and procedures.
* MS ...

About GCI Communication Corp

Telecommunications · 1,001-5,000 employees · headquartered in Anchorage, AK · founded 1979