Social Media Manager

Responsibilities

The Social Media Manager is responsible for developing and executing an integrated social media strategy and editorial calendar across primary channels to elevate the Americares brand. They will create compelling content, manage agency relationships, and analyze performance metrics to drive engagement and awareness of global health programs.

Requirements

Candidates must have significant experience in social strategy, community management, and content development with strong writing and analytical skills. The role requires US work authorization and the ability to reside in one of the specified states or territories.

Skills

• Social Media Strategy
• Content Development
• Community Management
• Digital Marketing
• Storytelling
• Data Analysis
• Graphic Design
• Video Editing
• Copywriting
• Project Management
• Media Relations
• Influencer Marketing
• Campaign Management
• Brand Management
• Analytics Reporting
• Communication

About this role

Global Health Starts with YOU!
Americares is a global health and disaster relief organization that helps people and communities around the world access health in times of disaster and every day. Each year, Americares reaches 85 countries on average with life-changing health programs, medicine, medical supplies and emergency aid. Americares is one of the world’s leading nonprofit providers of donated medicine and medical supplies. For more information, visit americares.org.
Americares Values:
We create global community, treating people as they want to be treated.
We respond effectively and responsibly, putting plans into practice.
We embed ethics and equity in our work and workplace.
We are better together; partnership is at our core.
We ask and listen, to create sustainable solutions for a healthier tomorrow.
We commit to quality, growing and improving to ensure individuals and communities thrive.
Position Title: Social Media Manager
Department: Marketing and Communications
Location: Remote in CT, DC, FL, GA, IL, MD, MA, NC, NJ, NY, OR, PA, Puerto Rico, TN, TX, VA, or WA
Reports to: Director, Social Media and Influencer Marketing
Travel Required: Up to 20%
Number of Direct Reports: None
Assignment Type: Full-time; exempt
Hiring Range: $69,706 to $76,600
Application Requirements: Resume and completed application questions
About the Position:
The Social Media Manager is a mission-critical member of the Marketing and Communications team, responsible for elevating the Americares brand, growing our global social community and advancing awareness of our mission through bold, audience-first storytelling. This is an opportunity for a creative, strategic social media marketer to shape how one of the world's leading health-focused humanitarian organizations shows up across social media, raising the visibility of our emergency responses, long-term health programs, access to medicine program and community-based health services while engaging new audiences and deepening relationships with existing supporters, partners and advocates.

Working across a dynamic global organization, the Social Media Manager will identify compelling stories, spot timely cultural and social opportunities, and translate complex global health issues into content that inspires engagement and action. They will confidently pitch ideas, proactively organize their work around a draft, review and publish process, collaborate with colleagues across functions and departments, and bring campaigns to life with creativity, and sound judgment.

This role is responsible for developing and executing an integrated social media strategy and editorial calendar across Americares primary social channels, including Facebook, Instagram and LinkedIn. The Manager will create compelling content and campaigns that reflect our distinctive brand voice while balancing timely storytelling, organizational priorities and platform best practices as defined by the Director. They will continuously test new content formats, identify emerging trends and use performance insights to refine strategy and maximize impact.

Success in this role requires someone who is equal parts self-starter, storyteller and relationship builder. The Social Media Manager will collaborate closely with their Director by aligning on roles and expectations, and works closely with teams across the organization to uncover stories, amplify organizational priorities and ensure a cohesive brand presence. They will also be an active participant with external creative and social agency partners to produce best-in-class content that expands Americares reach and influence.

About the Candidate:
You're a curious and detail-oriented storyteller and a proactive doer who thrives on turning complex and nuanced humanitarian program ideas into compelling content. You take initiative - you spot opportunities, pitch ideas and bring them to life with confidence.

You have strong news judgment and understand the responsibility that comes with managing a nonprofit brand. You know how to navigate sensitive topics with care, whether they're related to politics, public health, disaster response or patient and survivor dignity. You know when to lean in, when to hold back and how to balance speed with thoughtfulness.

You have a journalist's instinct for uncovering stories. You're comfortable digging through technical/nuanced information, interviewing subject matter experts and finding the human angle that resonates with broader audiences. More importantly, you know how to translate nuance into clear, engaging content that works across platforms.

You're equally comfortable thinking about the story and the format. Whether it's a short-form video, carousel, graphic, photo essay or social campaign, you know how to package content in ways that capture attention and drive engagement. You have a sharp eye for visual quality, strong writing and editing skills and a knack for spotting the details others miss.

You think beyond individual posts. You see patterns, connect ideas across teams and turn one-off moments into larger content series, campaigns and programs. You're always asking, "What else could this become?" and looking for ways to build something greater than the original brief.

Most importantly, you're highly organized, eager to align work plans and activities to ensure efficient and timely delivery of your products and know how to operate in a fast-moving environment with competing priorities. You can manage several projects without losing sight of what matters most, and you're confident raising your hand when priorities need clarification or additional support. You bring both creativity and good judgment to the table—and know when to collaborate, escalate or move forward independently.

Duties and Responsibilities:
Creating and delivering social media campaigns and biweekly content calendars
Developing content for social channels (primarily Instagram, Facebook, LinkedIn) wi...