(Senior) UX Researcher (all genders)
Company: Kaufland e-commerce Services GmbH & Co. KG
Location: Home Office (Remote)
Type: Full-time
Remote: Yes
Posted: 2026-08-24
About this role
#### Anstellungsdetails
Permanent Contract, Full- or Part-Time, Remote or Cologne / Düsseldorf / Darmstadt / Berlin
#### Info
### Who we are
We are the tech powerhouse behind Kaufland’s international online marketplaces and a company within the Schwarz Group. Driven by a start-up mentality and working on an equal footing within flat hierarchies, we develop the best marketplace solutions for our customers, sellers and partners. #FromEuropeForEurope
Day by day, our Tech & Product Team of about 400 experts pursues the goal of creating the best possible customer shopping experience for our online marketplace. Through innovative technical developments, they not only create an outstanding shopping experience but also lay the foundation for an optimal selling experience for our sellers. Learn more about our division, areas, and cross-functional teams here!
#### Aufgaben
### Your tasks - this is what awaits you in detail
- You plan and run research across the full spectrum, from foundational studies that shape immediate product decisions to strategic work that influences our long-term user experience vision and goals
- You work closely with product managers, product designers and engineers across several product areas and get involved early, while problems are still being defined
- You own your projects end to end: scoping the question, choosing the method, running the study and turning findings into a clear recommendation
- You combine qualitative and quantitative methods (user interviews, usability testing, surveys, unmoderated testing, behavioural and market data) and triangulate them instead of relying on a single source
- You use AI in your daily research work and help shape how our team applies it
- You contribute to our research repository and make insights reusable, so teams can build on what we already know
- You benchmark competitors and triangulate those findings with primary customer research to show where our real opportunitie...