Senior Tech Project Manager - Remote

About this role

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Vendor Performance Management Lead serves as the vendor‑aligned, centralized point of contact responsible for driving performance outcomes across assigned technology labor vendors. This role is critical to executing the Vendor Performance Management Framework, ensuring vendors adhere to operational expectations, meet performance targets, and support strategic workforce needs across Optum Technology.

You'll enjoy the flexibility to work remotely \* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Own vendor performance management for assigned IT labor / system integrator vendors
• Serve as the primary point of contact for vendor performance discussions with both vendor leadership and internal Optum stakeholders
• Track, analyze, and interpret quantitative and qualitative performance metrics against defined targets
• Prepare and present executive-ready ready dashboards, reports, and visualizations to internal leadership and vendors
• Lead performance reviews and corrective action discussions, including delivering constructive feedback and enforcing standards
• Support the launch and ongoing maturation of a vendor performance framework, including driving adoption and compliance
• Partner with cross-fu...