Senior Software Engineer (People Ops and AI Tools)

About this role

• Cloudflare’s People team supports 5,000+ employees globally. To scale, we are building an AI-driven operating layer on the Cloudflare Developer Platform to automate workflows, ensure data integrity, and streamline employee support
• You will ship production systems for hiring, onboarding, and self-service, using AI to create leverage while designing rigorous guardrails for sensitive employee data
• Leveraging Cloudflare Dev Platform primitives like Workers, Workflows, Access, Hyperdrive (Postgres), R2, and Workers AI / AI Gateway for durable, secure, and observable automation
• AI-assisted intake for request classification, retrieval-augmented responses, and case routing
• Recruiting automation for Greenhouse job creation and management chain synchronization
• Self-service tools for policy guidance, approvals, and employee lifecycle changes
• Durable multi-step Workflows for onboarding, offboarding, and recurring audits
• AI copilots that summarize context and suggest next actions for human review
• Data reconciliation systems and exception queues for cross-system accuracy
• Observable audit pipelines for explainable decision-making
• Custom interview automation and internal technical assessment tooling
• Design and operate AI-assisted workflows using the full Cloudflare stack
• Integrate People systems via secure API, OAuth, and webhook patterns
• Collaborate with HR, IT, Legal, and Security to translate operational pain into technical solutions
• Implement robust authorization, audit logging, and error handling for high-trust data

### Benefits

• Competitive pay: We offer a competitive total rewards package, where every employee is an owner of our stock.
• Take-what-you-need vacation: We encourage employees to find a comfortable work-life balance by taking as many days off as they need while still being able to perform their jobs satisfactorily. (We really mean it!)
• Paid maternity & paternity leave: Our global parental leave policy allows up to sixteen paid w...