Senior Software Engineer, Fullstack

About this role

# The Role

We’re looking for a Software Engineer to help architect, build, and productize our AI/ML infrastructure. You'll be the bridge between research, product, customers, and engineering, driving AI adoption from strategy through production at scale.

This role is ideal for someone who thrives in early-stage environments, enjoys owning things end to end, and wants their work to have a measurable impact on an industry that desperately needs modern infrastructure.

# What You’ll Do

System Architecture & Design

• Design and evolve a modular, service-oriented architecture to power configurable healthcare workflows at scale.
• Build a **workflow orchestration engine** capable of handling thousands of concurrent stateful tasks (credentialing, verification, enrollment).
• Define and optimize **integration frameworks** to connect with thousands of external systems — web portals, APIs, PDFs, spreadsheets.
• Drive reliability, auditability, and performance through observability, self-healing, and clear fault-domain boundaries.

Applied AI and Automation

• Lead the design and deployment of **AI-powered** **digital workers** — LLM- and rules-driven agents that perform operational workflows end-to-end.
• Evaluate AI tools, frameworks, and third-party APIs, ensuring alignment with platform goals and data protection requirements.

Cross-functional Leadership

• Partner with product, engineering, and analytics to discover use cases, build features, and deliver value
• Engage with customers to understand operational challenges, validate assumptions, and iterate solutions quickly

# What We’re Looking For

Must-Have:

• 5+ years experience building and scaling complex, distributed systems or workflow-heavy SaaS platforms.
• Proven ability to **own architecture** and make high-stakes technical decisions in ambiguous, high-growth environments.
• Deep understanding of modern cloud architecture and full software stacks.
• Excellent communication — able...