Senior Project Manager - Professional Services

Responsibilities

The Senior Project Manager leads complex, multidisciplinary implementation projects for various medical franchises while managing customer experience and engagement risks. They are responsible for presenting project updates, recommendations, and issues to both internal stakeholders and customers.

Requirements

Candidates must be a Registered Nurse with at least 4 years of project management experience, preferably within the healthcare industry. Proficiency in project scheduling, budget management, and effective communication is required, along with the ability to travel up to 60% of the time.

Skills

• Project management
• Cross-functional collaboration
• Budget management
• Project scheduling
• Resource planning
• Risk assessment
• Presentation skills
• Communication skills
• MS Word
• MS Excel
• PowerPoint
• Healthcare industry knowledge
• Clinical implementation
• Stakeholder management

About this role

Position Summary

The Senior Project Manager – Professional Services is a customer facing role
responsible for managing Vascular Access, Respiratory, Solutions, Consumables
and Oncology franchises. Implementation projects for ICU Medical customers as
well as managing the overall customer experience.  The role leads assigned
projects in a project management capacity, as well as presents issues,
recommendations, and updates to customers and internal stakeholders on the
assigned projects. 

Essential Duties & Responsibilities:

* Provide implementation project leadership, organize, and lead team through
complex, multidisciplinary projects.
* May be involved in larger projects under supervision of Senior Program
Manager. 
* Manage Service Delivery including scope, resources and timelines
* Collaborate with customers to identify, communicate and manage engagement
risks. 
* Manage all engagements within predefined performance targets including
customer satisfaction and profitability.
* Analyze project forecast, timeline, budget, reports, and metrics to ensure
project deliverables.
* Facilitate contingency planning, project risk assessment, and other
decision-making activities on an as needed basis.
* Present to a variety of audiences and varied settings.
* Support select sales activities and presentations as the subject matter
expert.

Knowledge skills and Qualifications:

* Self-motivated and skilled at working independently
* Project Management experience required, including cross functional
collaboration, budget management, project scheduling/timeline management, and
resources planning
* PMP certification a plus
* Strong comprehension and communication skills (verbal and written)
* Computer skills required: MS Word, MS Excel, PowerPoint, 
* Excellent Presentation Skills, ability to make effective presentations to all
levels of management
* Experience of planning and managing multiple projects simultaneously,
identifying interdependencies among various projects within the program,
integration project plans, etc.

Education and Experience 

* Registered Nurse with current licensure
* Bachelor’s degree from an accredited college or university or a High School
diploma and equivalent combination of college education and experience
* 4+ years of Project Management experience
* Project Management experience in the Healthcare Industry preferred

Minimum Qualifications

* Must be at least 18 years of age
* Must meet credentialing requirements for access to client facilities (i.e.
Sexual Offender Registry Check, etc)

Travel Requirements 

* Typically requires travel up to 60% of the time

Physical Requirements and Work Environment

This position is classified as non-sedentary and requires the ability to:

* Stand and/or walk for extended periods (up to 6–8 hours per shift).
* Frequently lift, carry, push, or pull items weighing up to 25–50 pounds (or
role-specific weight).
* Perform repetitive motions such as bending, reaching, stooping, climbing, or
kneeling.
* Maintain stamina and physical agility to perform job duties safely and
effectively.
* Use hands and arms for handling, grasping, and fine motor tasks.
* Work in environments that may require moving between indoor and outdoor
settings.
* This job operates in a professional office environment and routinely uses
standard office equipment
* This job operates in a professional office environment and routinely uses
standard office equipment

ICU Medical has consistently provided you with clinical innovations that help
solve real-world challenges.

With the acquisition of Hospira Infusion Systems in 2017 and Smiths Medical in
2022, we are now a global market leader with a complete line of
clinically-essential IV therapy and high-value critical care products for
hospital, alternate site, and home care settings.

We're ready to bring you consistent quality, innovation, and value in more areas
than ever. Our focus allows us to bring you:

* Dedicated and non-dedicated IV sets and needlefree connectors clinically
proven to provide an effective barrier against bacterial transfer and
colonization.
* The industry’s broadest IV smart pump offering covering large volume, pain
management, and ambulatory needs.
* IV medication safety software providing full IV-EHR interoperability with the
highest customer satisfaction and compatibility with more EHR systems than
any other company.
* Significant US IV solutions manufacturing and supply capabilities.

This role is based remotely; the incumbent may be remote in any state other than
Colorado; California; Connecticut; Montana, Maine or New York.

ICU Medical EEO Statement:

ICU Medical is committed to being an Equal Opportunity Employer. We ensure that
all qualified applicants receive fair consideration for employment regardless of
race, color, nationality or national origin, ethnicity, sex, gender, religion or
belief, marital or civil partnership status, sexual orientation, pregnancy or
maternity, age, disability, or protected veteran status. 

If you are an individual with a disability and need reasonable accommodation to
participate in the employment selection process, please contact us at
humanresources@icumed.com. We are committed to providing equal access and
opportunities for all candidates.

ICU Medical EEO Policy Statement
[https://www.icumed.com/media/lwkcbbam/icu-medical-eeo-policy-statement-2025.pdf]

Know Your Rights: Workplace Discrimination is Illegal Poster
[https://www.icumed.com/media/0mrnh211/know_your_right_2023-2.pdf]

ICU Medical CCPA Notice to Job Applicants
[https://www.icumed.com/media/1qwexl5a/icu-medical-job-applicant-privacy-notice-october-2024.pdf]

About ICU Medical

Medical Equipment Manufacturing · 5,001-10,000 employees · headquartered in San Clemente, CA