Senior Project Manager, PMO

Responsibilities

The Senior Project Manager leads complex business and technology initiatives from initiation through implementation, ensuring successful delivery of strategic outcomes. They are responsible for driving project execution, managing cross-functional teams, and maintaining alignment with business objectives and governance standards.

Requirements

Candidates must have a Bachelor's degree and at least 7 years of project management experience leading cross-functional initiatives. Proficiency in Agile and Waterfall methodologies, along with strong leadership and communication skills, is required.

Skills

• Project management
• Agile
• Waterfall
• Cross-functional leadership
• Risk management
• Stakeholder engagement
• Budgeting
• Resource planning
• Vendor management
• Strategic planning
• Communication
• Problem-solving
• Change management
• Governance
• Technical implementation
• Organizational readiness

Benefits

• Medical
• Pharmacy
• Dental
• Vision
• Voluntary benefits
• 401k with employer match
• Virtual Care
• Life Insurance
• PTO

About this role

Overview

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.
As a Senior Project Manager at U.S. Renal Care, you will lead complex business and technology initiatives from initiation through implementation. This role is responsible for driving project execution, facilitating cross-functional collaboration, managing risks and dependencies, and ensuring successful delivery of strategic outcomes. The Senior Project Manager serves as a trusted partner to business leaders, technology teams, and vendors by providing leadership, governance, and communication throughout the project lifecycle.
Successful candidates are proactive, adaptable, solution-oriented, and skilled at navigating complex organizational environments while maintaining focus on delivery, quality, and business value.
At U.S. Renal Care, your work has purpose, colleagues care about your well-being, and you have the opportunity to grow and thrive.

Responsibilities

Essential Duties and Responsibilities
Other duties and responsibilities may be assigned.
Manage multiple concurrent projects from concept through completion using Agile, Waterfall, or hybrid delivery approaches while maintaining accountability for project outcomes, timelines, quality, and business value.
Lead cross-functional project teams comprised of business stakeholders, technical resources, third-party vendors, consultants, and contracted resources.
Develop and execute project plans, delivery roadmaps, budgets, resource plans, and governance strategies aligned to business objectives.
Facilitate project planning activities including scope definition, requirements review, schedule development, resource coordination, and dependency management.
Provide clear, concise, and executive-level communication regarding project status, risks, issues, dependencies, key decisions, and recommendations.
Proactively identify, manage, and elevate project risks, issues, decisions, and dependencies to ensure timely resolution and minimize impacts to scope, schedule, budget, and quality.
Drive project outcomes by removing impediments, facilitating decision-making, and promoting accountability across project teams.
Develop communication and stakeholder engagement plans and facilitate project meetings, working sessions, and Steering Committee meetings.
Apply Agile principles and practices as appropriate, facilitating team ceremonies and planning activities to promote efficient delivery and continuous improvement.
Ensure adherence to PMO methodologies, governance standards, reporting requirements, and project management best practices.
Manage project change requests, implementation planning, deployment activities, and post-implementation support coordination.
Manage relationships with third-party vendors and implementation partners to ensure delivery commitments and contractual obligations are met.
Lead organizational readiness activities and partner with stakeholders to support adoption of project deliverables.
Conduct post-project reviews and facilitate Lessons Learned sessions to identify opportunities for continuous improvement.
Foster collaboration, transparency, and accountability across project teams and stakeholders.
Actively promote GUEST customer service standards and develop effective working relationships at all levels of the organization.
Regular and reliable attendance is required.

Qualifications

Qualifications / Requirements
To perform this job successfully, an individual must be able to perform each essential function satisfactorily.
Education
Bachelor's degree required.
Experience
7+ years of project management experience leading cross-functional business and technology initiatives.
Experience managing multiple concurrent projects with varying levels of complexity and organizational impact.
Experience working in Agile, Waterfall, and hybrid delivery environments.
Healthcare experience preferred but not required.
Experience leading vendor-supported implementations and managing external delivery partners preferred.
Certifications
Project Management Professional (PMP) certification preferred.
Agile certification such as Certified Scrum Master (CSM), PMI-ACP, SAFe, or equivalent preferred.
Knowledge, Skills, and Abilities
Strong leadership, facilitation, negotiation, and conflict resolution skills.
Demonstrated ability to influence and drive results without direct authority.
Strong analytical, problem-solving, and decision-making capabilities.
Excellent verbal, written, and presentation skills with the ability to communicate effectively at all levels of the organization, including executive leadership.
Ability to translate complex technical information into business-friendly language.
Experience managing stakeholder expectations and organizational change.
Strong organizational skills with the ability to prioritize competing demands in a fast-paced environment.
Proficiency with project management and collaboration tools, including Monday.com, Jira, Microsoft Project, Smartsheet, Visio, Excel, PowerPoint, Word, and Microsoft 365 applications.
Benefit Details
All Full-Time employees are eligible for the following benefits:
* Medical / Pharmacy
* Dental
* Vision
* Voluntary benefits
* 401k with employer match
* Virtual Care
* Life Insurance
* PTO

About U.S. Renal Care, Inc.

Hospitals and Health Care · 5,001-10,000 employees · headquartered in Plano, Texas · founded 2000