Senior Project Manager, IT

Responsibilities

The Senior Project Manager is responsible for owning delivery management, roadmap planning, and executive reporting for Information Security and Enterprise IT. They will organize work across teams, manage dependencies, and ensure leadership has clear visibility into project progress and risks.

Requirements

Candidates must have 7+ years of project or program management experience, specifically in delivering cross-functional technical work. Strong written communication skills and proficiency with project tracking tools like Jira are essential for this role.

Skills

• Project management
• Program management
• Roadmap planning
• Executive reporting
• Information security
• Enterprise IT
• Stakeholder management
• Risk management
• Capacity planning
• Agile
• Kanban
• Jira
• Technical documentation
• Cross-functional leadership
• Process improvement

About this role

ABOUT THE ROLE:

The Senior Project Manager owns delivery management, roadmap planning, and
executive reporting for Information Security and Enterprise IT. Today,
program-level roadmapping and reporting, day-to-day project coordination, and
supporting communications and documentation are split across team leads and
managers, which pulls them away from technical and people leadership. This role
consolidates that work into one accountable owner, so teams stay focused on
priorities, blockers surface early, and leadership has a clear and current view
of what is shipping, what is at risk, and why.

This is a hands-on role. The right person is equally comfortable building a
roadmap for senior leaders and chasing down an unresolved dependency with a team
lead the same afternoon.

Role Purpose
* Give teams a single, reliable operating rhythm for planning, tracking, and
delivering work.
* Surface risks, dependencies, and blockers early and drive them to resolution.
* Maintain an accurate, current roadmap and give leadership clear visibility
into progress and tradeoffs.
* Free team leads and managers from coordination and reporting overhead so they
can focus on technical direction and people leadershi

This is a full-time role that can be held from one of our US offices or remotely
in the United States.

ROLE RESPONSIBILITIES: 

* Organize work across teams: define scope, milestones, owners, and timelines,
and keep projects on track through regular check-ins and clear
accountability.
* Run team cadences such as planning, stand-ups or status syncs, backlog
reviews, and retrospectives.
* Identify, track, and escalate risks, blockers, and cross-team dependencies,
and drive them to resolution with the right owners.
* Hold teams accountable to commitments in a way that is direct, constructive,
and collaborative.
* Run intake and prioritization of new requests, and help leaders make
tradeoffs explicit when demand exceeds capacity.
* Build and maintain the IT Operations and Information Security roadmap,
translating strategic priorities into sequenced, resourced plans.
* Partner with leads and managers on capacity planning and sequencing, and flag
when commitments exceed available capacity.
* Keep the roadmap current as priorities change, and communicate changes and
their impact.
* Establish and continuously improve lightweight planning and delivery
processes, with the minimum structure needed to work well.
* Produce recurring executive reporting covering progress against roadmap, key
risks, decisions needed, and outcomes delivered.
* Prepare materials for leadership reviews, planning cycles, and
cross-functional forums.
* Give stakeholders proactive, accurate updates so there are no surprises.
* Turn complex technical status into clear, concise summaries for non-technical
audiences.
* Write and distribute project communications, including launch notices, status
updates, and stakeholder announcements.
* Create and maintain project documentation such as plans, decision logs,
meeting notes, runbooks, and process guides.
* Keep project trackers, dashboards, and shared workspaces accurate and easy to
navigate.
* Use automation and AI-assisted tooling where it reduces manual reporting and
documentation effort.

MINIMUM REQUIREMENTS:

* 7+ years of project or program management experience, including managing
delivery of cross-functional technical work.
* Demonstrated experience building and maintaining roadmaps and reporting to
senior leaders or executives.
* Proven ability to keep multiple teams and projects on track, and to raise and
resolve blockers without formal authority.
* Strong written communication: able to produce clear status updates, executive
summaries, and documentation quickly and accurately.
* Comfort working with engineers and technical concepts well enough to ask the
right questions and spot risk, without needing to be the deepest technical
expert.
* Proficiency with project and work-tracking tools (for example Jira, or
similar) and with presentation and documentation tools.
* Willingness to work across the full scope of the role, including hands-on
communications and documentation.

PREFERRED REQUIREMENTS:

* PMP, CSM, or similar certification, or equivalent experience.
* Experience in Agile or Kanban environments, and knowing when to apply each.
* Experience supporting a technical organization such as engineering, data, or
IT.
* Experience establishing planning and reporting processes in a team that did
not previously have them.
* Experience using AI tools or automation to streamline reporting and
documentation.

About Fetch

Technology, Information and Internet · 501-1,000 employees · headquartered in Hybrid-remote workplace · founded 2013