Senior Product Manager, AI

About this role

About Eleanor Health

At Eleanor Health we are helping people affected by addiction live amazing lives. We work to fulfill this goal by building and growing the first addiction and mental health services provider designed to deliver a longitudinal, whole-person, value-based model of care for each community member. Our team is ambitious and committed to this unique opportunity, and understands the importance of attracting strong and experienced talent to make our vision for Eleanor Health a reality every day, and for every recovery journey we are entrusted to be a part of.

About the Role

We are hiring a Senior Product Manager, AI to drive Eleanor Health’s AI product strategy and execution. This is a high-visibility, high-impact role at the intersection of technology and clinical operations. You will lead the evaluation, deployment, and iteration of AI-powered tools that directly improve how community members access care and how our teams operate day-to-day.

This role is being created because AI is a top strategic priority for Eleanor Health — not as a future initiative, but as an active one. We are actively deploying AI-powered tools focused on AI voice and SMS agents to improve community member access, and have deployed Claude Enterprise to key employees to expand how our team works with AI. The opportunity ahead includes outbound AI for lead conversion, pre-visit data collection, transcript and call analysis, and AI-driven scheduling optimization. This person will own all of it.

What You'll Own

AI Vendor Evaluation & Deployment

Own the full lifecycle of AI vendor relationships, from evaluation and selection through deployment, iteration, and ongoing performance management. This includes our current AI voice and SMS agent initiatives as well as future AI tools we bring into the organization.

• Lead structured vendor evaluations: coordinate demos, manage scorecards, drive to a recommendation, and own contract and integration requirements
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