Senior Manger, People Operations

About this role

# About 9amHealth

## We’re creating a new standard of care.

9amHealth is specialized cardiometabolic care: a first of its kind, whole body approach to preventing and treating obesity, diabetes, high blood pressure, and high cholesterol, and help with weight management. We offer custom care plans, prescription medications, and expert guidance to help our members live healthier every day.

9amHealth is a San Diego, California, based company led by the team behind mySugr, a successful diabetes management app acquired by Roche in 2017. 7Wire Ventures, Human Capital, Founders Fund, Define Ventures, Speedinvest, iSeed Ventures, and StartUp Health have backed 9amHealth, with a total funding of 25 million dollars. We are on a growth trajectory to achieve our mission of a more connected care approach for cardiometabolic health.

## What it is

The Sr. Manager of People Operations is responsible for building and operationalizing the company’s core people systems, translating strategic direction into scalable programs that drive performance, consistency, and growth.

This is a builder role, owning the design, rollout, and ongoing management of People programs (performance, onboarding, leveling, and systems), while partnering closely with the VP of People and cross-functional leaders to ensure adoption across the organization.

## What you’ll do

## Performance & Talent Infrastructure

• Own the build, rollout, and ongoing management of performance management programs (review cycles, calibrations, feedback frameworks), in partnership with the VP of People
• Operationalize leveling frameworks through clear documentation, tools, and manager guidance
• Build and maintain role-based competency frameworks aligned to organizational levels
• Own execution of performance cycles, ensuring consistency, quality, and timeliness
• Identify skill gaps through data and translate insights into actionable programs
• Support succession planning and internal mobility by main...