Senior Manager - Strategy & Business Development

About this role

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary:

The Senior Manager - Strategy and Business Development is responsible for supporting the development and execution of strategic initiatives that enhance care management and utilization management programs within a telephonic and virtual care environment. This role collaborates with cross-functional teams to identify growth opportunities, optimize program performance, and ensure alignment with organizational goals.

Key Responsibilities

• Assist in developing strategic plans and program roadmaps
• Conduct market research and competitive analysis to identify trends
• Support program optimization initiatives to improve efficiency and outcomes
• Collaborate with Sales teams on value propositions and client presentations
• Monitor KPIs and provide insights for continuous improvement
• Facilitate cross-functional meetings and ensure alignment on strategic priorities

Key Competencies

• Strategic Thinking
• Collaboration and Influence
• Data-Driven Decision Making
• Innovation and Adaptability

Required Qualifications:

• Bachelor’s degree in Healthcare Administration, Business, or related field
• 5+ years of experience in healthcare strategy, program management, or related roles
• Strong understanding of care management and utilization management principles
• Excellent analytical, communication, and organizational skills

Preferred Qualifications:

• Experience with telephonic and virtual care models
• Familiarity with NCQA, CMS, and state regulations
• Proficiency in data analytics and reporting tools

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