Senior Manager, SMS Operations

About this role

Overview

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.

The American Heart Association has a great opportunity for a Senior Manager, SMS Operations . This position can be home based.

The Senior Manager, SMS Operations is responsible for the day-to-day execution, workflow management, compliance oversight, and performance optimization of the American Heart Association’s SMS and mobile messaging program. This role ensures SMS campaigns are deployed accurately, on time, and in alignment with enterprise priorities. The Manager operationalizes segmentation, consent management, personalization triggers, and campaign execution across fundraising, advocacy, event, and engagement initiatives.

This is a highly detail-oriented, systems-focused role that sits at the intersection of marketing operations, digital engagement, and compliance.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.

Responsibilities

SMS Campaign Execution

• Build, QA, schedule, and deploy SMS campaigns across fundraising, advocacy, events, and mission e...