Senior Client Success Manager - Creator & Brand Partnerships (6-month Contract) | Europe

About this role

## About Kyra

Kyra is an enterprise influencer marketing platform working with brands like SharkNinja, Coach, H&M, Ray-Ban, and Converse. Our platform manages the full lifecycle — creator discovery, campaign management, content review, payments, analytics, and AI-powered intelligence across TikTok, Instagram, and YouTube.

Europe (Remote) | 6-month Fixed-Term Contract
Competitive, dependent on experience

What You'll Do

You'll manage a portfolio of brand accounts across enterprise fashion and consumer goods clients. This is a 6-month fixed-term contract providing delivery cover during a period of rapid growth.

What you'll own:

• Keep clients, grow them, and run delivery cleanly.
• Keep the team aligned, operating efficiently through better systems and technology.
• You are the connective tissue between Sales, Strategy, Campaigns, Paid, and Product.
• If something drifts (performance, scope, relationship, or margin) you see it early and fix it. No surprises. Steady, commercial ownership.

Lead the Relationship Own client relationships across launches, seasonal campaigns, and always-on programmes. Multi-thread across teams. Build trust. Have direct conversations when performance needs to improve.

Turn Insight into Strategy Translate data into clear, actionable plans using AI to move from raw numbers to narrative faster. Present performance against KPIs (engagement, EMV, sales lift, affiliate impact) and explain what it means.

Own Delivery End-to-End Manage timelines, scopes, budgets, and execution across our full product suite, including Always-On creator partnerships, Pulse campaigns, Makers (CGC), Amplify+ (paid boosting), Seeding+, and License+. Keep work on-brand, on-time, and within margin.

Protect & Grow Revenue Manage renewal timelines and model scenarios with AI to pressure-test the numbers. Identify upsell opportunities. Speak confidently about account growth with real numbers.

Use Data to Improve What's Next Fore...