Senior Business Systems Analyst – Billing & Quote to Cash

About this role

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Business Systems Analyst – Billing & Quote to Cash based in India.

We are seeking an experienced Senior Business Systems Analyst to support and optimize enterprise billing applications and end-to-end Quote-to-Cash (Q2C) processes within a global technology environment. In this role, you will act as a key link between business stakeholders and technical teams, translating complex business needs into scalable system solutions. You will work closely with Finance, Commercial, Product, Sales Operations, and Technology teams to enhance processes spanning quoting, ordering, product configuration, billing, and invoicing. A major focus will be developing expertise in Salesforce, Expedite Commerce, and their integrations with other enterprise platforms. You will contribute to strategic initiatives, system enhancements, new product introductions, and continuous process improvement. This is an excellent opportunity to take ownership of complex business systems projects while driving operational efficiency and supporting critical global business operations.

### Accountabilities:

• Partner with business and technology stakeholders to understand objectives, gather requirements, and translate business needs into clear and actionable system solutions.
• Serve as a subject matter expert for applications and processes supporting billing and the end-to-end Quote-to-Cash lifecycle, including quoting, ordering, product configuration, billing, invoicing, and downstream revenue processes.
• Develop and maintain in-depth functional knowledge of Salesforce, Expedite Commerce, and related applications and integrations within the commercial and billing ecosystem.
• Analyze complex business processes, system interactions, data flows, and integration points to identify gaps, inefficiencies, and opportunities for improvement.
• Facilitate requirements-gat...