Senior Business Process Analyst (VHA)

About this role

Seeking a Sr. Business Process Analyst to join a high-performance team that is spearheading our customers (VA) migration to the cloud. Tremendous growth opportunity working within cloud ecosystem and using cutting-edge technologies. Looking for an analyst who can work at scale and with autonomy, who can be a trusted advisor to our client. This is a 100% Remote role. Monday - Friday 8AM to 5PM EST.

Essential Functions:

- Provides expertise on continuous process improvement strategies, organizational redesign, change management projects, and performance measures for basic business process engagements.
- Defines and develops business processes, policies, roles and responsibilities, and performance metrics.
- Conducts analysis of business processes including:
- Current state analysis
- Gap analysis
- Benchmarking
- Best practices identification
- Organizational assessment
- Other related tasks
- Plans and implements process improvements including:
- Future state design
- Change management
- Transition planning
- Interfaces with all project areas including:
- Customer
- Computer services
- Client services
- Provides oversight for the development and maintenance of quality programs, systems, processes, and procedures to ensure compliance and performance quality.
- Proven knowledge in Agile and SAFe methodologies having a strong understanding of how to apply both flexible, iterative project management (Agile) and the framework for scaling those principles across a large organization (SAFe). This includes experience with the principles and practices of both, specifically in applying them to align strategy, manage large portfolios, and improving collaboration and delivery across multiple teams to achieve business agility and deliver value faster.
- Provides expertise and guidance in interpreting policies, regulatory and/or governmental regulations, and agency guidelines to ensure compliance.
- Works with operating entities to provide continuous ...