Senior Business Operations Analyst (Strategic Planning and Alignment)

About this role

## Responsibilities

• Provide senior-level business and operational analysis support to leadership for complex organizational initiatives, projects, and operational requirements.
• Analyze business processes, operational workflows, program requirements, and cross-functional activities to identify issues, inefficiencies, risks, and opportunities for improvement.
• Support leadership in planning and implementing organizational change initiatives, including assessing organizational readiness, promoting awareness, coordinating implementation activities, and monitoring progress.
• Assist in the design and execution of comprehensive studies, assessments, reports, and special projects.
• Research and evaluate complex organizational projects and initiatives and provide findings and recommendations to leadership.
• Coordinate activities across multiple operational disciplines and stakeholders to facilitate resolution of processing problems, delays, and operational challenges.
• Develop recommendations to improve business processes, program operations, organizational effectiveness, and implementation of strategic initiatives.
• Support the development, refinement, and implementation of organizational procedures, business processes, operating practices, and program requirements.
• Develop executive-level reports, briefings, presentations, project documentation, status updates, and recommendations.
• Track projects, milestones, deliverables, risks, action items, and organizational priorities and provide timely status reporting to leadership.
• Support implementation and adoption of new policies, procedures, programs, and organizational initiatives.
• Maintain a daily activity log documenting actions and support performed.

## Qualifications

• 10+ years of experience in business operations, management analysis, program/project management, organizational improvement, change management, or related functions.
• Demonstrated experience analyzing complex operations, support...