Senior Business Analyst, Utility Process Consultant

About this role

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Business Analyst, Utility Process Consultant based in United States.
This role focuses on driving end-to-end process transformation within electric utility distribution patrol and inspection programs, supporting critical initiatives that improve safety, compliance, and operational efficiency. You will work at the intersection of field operations, engineering, asset management, and regulatory compliance to analyze and optimize complex workflows. The position involves deep engagement in process discovery, modeling, and redesign, translating operational realities into structured BPMN-based frameworks. You will collaborate closely with stakeholders to identify inefficiencies, data gaps, and improvement opportunities across inspection and maintenance cycles. This is a highly cross-functional role requiring both analytical rigor and strong facilitation skills in a regulated utility environment. Your work will directly influence how large-scale utility inspection processes are executed and governed.


Accountabilities

• Lead and support end-to-end process mapping and analysis for electric distribution patrol and inspection workflows, ensuring alignment with operational and regulatory requirements.
• Develop detailed As-Is and To-Be process models using BPMN 2.0 standards and tools such as SAP Signavio, ARIS, Blueworks, or Visio.
• Collaborate with field operations, engineering, vegetation management, asset management, and compliance teams to capture and validate workflows.
• Identify process inefficiencies, risks, and breakdowns in inspection execution, data quality, and cross-functional handoffs.
• Support integration of processes with SAP S/4HANA, SAP EAM, mobile workforce solutions, and related systems.
• Define and track operational KPIs such as inspection adherence, defect backlog, and compliance performance metrics.
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