Senior Business Analyst

About this role

What success looks like…

• Product development teams have the insight and context they need to make confident, well-informed decisions.

• Business partners feel heard, understood, and well represented in product conversations.

• Backlogs are outcome‑driven, not just requirements‑driven.

• Work is prioritized based on value, clarity, and impact—not noise.

• End users benefit from simpler, more intuitive experiences across complex systems and work processes.

Qualifications

• 2–5 years of experience working with software management products and/or recurring‑revenue models (SaaS, XaaS, usage, consumption).

• Strong analytical and problem‑solving skills, with the ability to simplify complexity and tell a clear story.

• Experience in order‑to‑cash, billing, and revenue management in subscription‑based businesses.

• Comfort leading user discovery, analysis, and facilitation sessions.

• Hands‑on knowledge of systems supporting quote‑to‑invoice processes (e.g., CRM/ERP platforms such as Oracle NetSuite, Salesforce Billing & Revenue Management, RecVue, Coupa).

• A pragmatic understanding of Agile product delivery and how to support Product Owners effectively.

• Ability to work independently, navigate ambiguity, and adapt as priorities evolve.

• Strong data skills—comfortable gathering, modeling, and interpreting data using tools such as Excel, Power BI, SQL, or Tableau.

• A metrics‑driven mindset, including KPI definition, gap analysis, cost‑benefit analysis, and value measurement.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $96,400.00 to $120,500.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligib...