Senior Applied AI/ML Engineer

About this role

About Pivotal Health
Pivotal Health is the leading technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape.


Today, many providers face persistent underpayment from health insurance companies, despite delivering high-quality care. While processes like IDR (Independent Dispute Resolution) were designed to promote fairness, they’re often administrative-heavy, time-consuming, and difficult to navigate without the right tools.


Pivotal Health combines software, data, and service into a seamlessly integrated, AI-driven platform that simplifies these complex reimbursement workflows. We help providers efficiently dispute underpaid claims, reduce administrative burden, and recover the reimbursement they’re entitled to; without adding more work to already stretched teams.


Our full-service IDR solution is just the starting point. We’re building solutions that enable providers to operate with clarity, control, and confidence across the reimbursement journey.


About The Role
Pivotal Health is investing heavily in AI as a core strategic capability to transform healthcare operations. We are building intelligent systems that automate complex workflows, improve decision-making, and drive measurable business outcomes across the organization.


As a Senior Applied AI/ML Engineer, you will design, build, and improve production AI systems that solve complex healthcare and operational challenges. You will work at the intersection of machine learning, software engineering, product development, and business operations to deliver scalable AI-powered solutions.


This is an applied AI engineering role—not research in isolation. You will own systems end-to-end, from experimentation and model development through deployment, evaluation, monitoring, and continuous improvement. Your work will directly influence critical products, workflows, and business decisions across Pivotal Health.


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