Senior AI Engineer, Conversational AI & Agentic Systems - Voice Required

About this role

About Blooming Health

Blooming Health is a mission-driven, venture-backed health tech company transforming the social care landscape. We’re building an intelligent platform that helps people navigate and access the resources essential for holistic well-being, enabling CBOs, health systems, and health plans to deliver more effective and equitable care.

The Opportunity

We’re hiring an AI Engineer with strong voice AI experience to help design and build the systems that power our AI experiences, with a particular focus on real-time conversational voice systems, LLM-driven workflows, and orchestration layers. You’ll work closely with the Director of AI Engineering and product and engineering partners to ship reliable AI features into production, with strong attention to evaluation, data, latency, and software quality.

What You’ll Do

• Design and build **voice AI systems** for real-time, conversational user experiences
• Develop and maintain AI orchestration layers, including agent workflows, state management, and system handoffs
• Architect and improve workflows across **speech-to-text, LLM reasoning, tool calling, and text-to-speech**
• Think through tradeoffs in conversation design, prompt design, tool architecture, latency, and turn-taking
• Build systems that handle ambiguity, interruptions, edge cases, and real-world voice interaction challenges
• Write clean, tested, production-ready Python across APIs, services, and orchestration code
• Design data pipelines that capture, transform, and surface insights from patient and member interactions
• Partner on technical direction and help shape how Blooming Health builds and deploys voice-based AI products

What You’ll Bring

Must Have

Voice AI Experience

• **Hands-on experience building and shipping voice AI or real-time conversational AI systems in production**
• Experience working with **speech-to-text, text-to-speech, telephony, or streaming audio pipelines**
• Strong understanding of the challenges in...