Sales Operations Manager, Supplemental Insurance Solutions
Company: Medical Access & Service Advantage
Location: Sunrise, FL (Remote)
Type: Full-time
Remote: Yes
Posted: 2026-11-07
About this role
Description
*This is a full-time, hybrid role based in the Greater Fort Lauderdale, FL area*
If you’re a sales operations leader who thrives on building structure, driving efficiency, and enabling high-performing sales teams, this role offers the opportunity to make a measurable impact. You won’t just support sales--you’ll design the operational backbone that allows it to scale.
As the Sales Operations Manager, Supplemental Insurance Solutions, you will own the systems, processes, and insights that power MASA’s expanding supplemental insurance business. From compensation design and CRM optimization to forecasting and performance analytics, your work will directly influence how effectively we grow across inside sales, seminar-based sales, and emerging distribution channels. Internally, you’ll partner closely with Sales Leadership, Marketing, Finance, Technology, and Compliance to translate strategy into execution. In parallel, you will be working externally with our insurance carrier partners.
As MASA continues evolving into a multi-product company--expanding beyond emergency medical transportation coverage into supplemental insurance offerings including final expense--you will play a key role in building the operational infrastructure that supports this next phase of growth.
About MASA
MASA has been a leader in emergency medical transportation insurance since 1974. We're not just a company - we're a close-knit team dedicated to "Protecting families with compassion when others don't." Our professional yet friendly company culture fosters collaboration, innovation, and a clear mission that resonates through every role as we support our expanding base of 2+ million members across the United States and the Caribbean. Learn more at https://www.masaaccess.com
What You Will Do
Your main responsibilities will include:
- Build, document, and optimize scalable sales processes, workflows, and reporting frameworks across multiple supplemental insurance dist...