Remote Operations Manager - Social Security Disability
Company: Jan Dils, Attorneys at Law, LC
Location: Remote (Remote)
Salary: $70,000 - $95,000 a year
Type: Full-time
Remote: Yes
Posted: 2026-08-07
About this role
*Location: Fully Remote, Work from Home (including during training)*
*Jan Dils, Attorneys at Law only hires remote team members who reside in one of the following states: GA, KY, NC, OH, TN, TX, & WV*
Jan Dils, Attorneys at Law has been helping our clients fight for disability benefits since 1994. We're a mission-driven team who work tirelessly to represent each of our clients with care. We're dedicated to continuous growth to improve our client service. Our firm is seeking an accountable, detail-oriented individual to join our Social Security Operations team.
Are you a strategic thinker who thrives on improving systems, leading leaders, and turning data into action?
We are seeking a high-performance Operations Manager to oversee the daily workflow, productivity, and continuous improvement of our Social Security line of business. This is a leadership role for someone who doesn’t just maintain systems — but makes them better.
What you will be doing as Remote Social Security Operations Manager:
- Lead daily operations with purpose by keeping workflows efficient, organized, and moving forward.
- Turn data into action by tracking performance metrics and building clear plans to improve results.
- Build and develop strong leaders by coaching Team Leaders and driving accountability and growth.
- Own workforce planning by forecasting staffing needs and balancing workload across the team.
- Continuously improve how we work by developing smarter processes, workflows, and training systems.
- Set the standard for performance by driving productivity, quality, and accountability across the department.
- Ensure consistency and compliance by upholding internal standards and regulatory requirements.
- Keep leadership informed by communicating performance trends, insights, and operational updates.
- Champion innovation by identifying and implementing technology and process improvements.
- Drive results at every level by setting and achieving quarterly and annual performance...