Remote Customer Service and Sales Representative

Company: The Delaney Agency llc

Locations: Chicago, Illinois, United States; Indianapolis, Indiana, United States

Salary: $75K – $120K a year

Work arrangement: Fully remote

Employment type: Contract

Experience: 0-2 years

Education: professional certificate

Posted: 2026-11-10

Responsibilities

Connect with individuals who have requested life insurance information to understand their needs and present suitable coverage options. Guide clients through the application process while maintaining organized records using the provided CRM.

Requirements

Candidates must reside in Illinois and be authorized to work in the U.S. A willingness to obtain an Illinois life and health insurance license is required, though no prior insurance experience is necessary.

Skills

  • Customer service
  • Sales
  • Communication
  • Listening
  • Trust building
  • Time management
  • Organization
  • CRM management
  • Life insurance
  • Health insurance
  • Client relations
  • Problem solving

Benefits

  • Structured onboarding
  • Training
  • Ongoing coaching
  • Development

About this role

Coming from teaching, nursing, customer service, retail or hospitality? If you're good with people and ready for work where your income follows your effort, this role builds on what you already do well: listening, explaining clearly and earning trust.
You'll use those skills to help individuals and families who have requested information about life insurance. No sales or insurance background is needed. We train you and help you get licensed.
This is a remote role for people who live in Illinois. You'll work from home and meet clients by phone and video.
Licensing
You'll need a Illinois resident life and health insurance license before you can work with clients. You don't need it to apply. We'll guide you through the pre-licensing course and the state exam.
What You'll Do
Connect with people who have requested information about coverage. No cold calling
Understand their needs and present life insurance options that fit
Guide them through the application process
Follow up and stay in touch with your clients
Use the CRM we provide to track your activity and manage your week
What We Provide
Structured onboarding and training
Help getting your Illinois license
CRM and client management tools
Ongoing coaching and development
Compensation
This is a 1099 independent contractor role, paid 100% on commission from completed sales. There is no base salary.
The pay range is $75,000 to $120,000 a year, all commission. Earnings depend on your activity, consistency and results, and are not guaranteed.
Requirements
Live in Illinois
Authorized to work in the U.S.
Clear communication and a willingness to learn
Able to stay organized and manage your daily activity
Comfortable working independently, with support
Willing to get a Illinois life and health insurance license (we'll help)
Additional Information
There are no fees charged by the company for training or onboarding. State licensing costs, where they apply, are paid directly to the state licensing authority.

About The Delaney Agency llc

Financial Services · 201-500 employees · headquartered in Asheville, North Carolina · founded 2011

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