Project Manager (Project Assistant)

About this role

Duties Description The New York State Higher Education Services Corporation (HESC) is the state’s student financial aid agency, responsible for centrally administering New York’s major college aid programs. It oversees grants, scholarships, loan-forgiveness programs, and related services – including flagship programs like the Tuition Assistance Program (TAP), the Excelsior Scholarship, and other State scholarships. HESC awards nearly $1 billion in financial aid to more than 330,000 students each year.


As a member of the Innovation and Transformation Team, this position will work on an array of duties including but not limited to:



1. Develop and maintain project plans and artifacts including scope, budget, schedule, resource, and communication plans using various PM methodologies (waterfall, agile, hybrid) and tools.

2. Articulate project goals and scope, translate business needs into technical terms, and prepare detailed work breakdown structures, develop schedule in coordination with external and internal parties involved.

3. Develop and present project status reports, coordinate work, ensure continuous communication with multiple teams from various internal and external parties including Agency representatives, ITS teams, Vendor, consultant staff throughout the project’s lifecycle.

4. Lead remote and on-site project meetings, prepare meeting agendas, meeting notes, conduct regular project progress and status meetings with project team, management, and other stakeholders.

5. Develop project communication plan; monitor communication between project team and HESC staff. Participates in technical presentations for vendors, key stakeholders, etc.

6. Ensure delivery of acceptable products to stakeholders and the project sponsor that are within budget, scope, time, and quality standards. Design and implement quality metrics to analyze project performance.

7. Monitor project progress across all phases including intake, analysis, planning...