Project Manager, Print Copier Services (226 Days)
Company: Dallas Independent School District
Location: Dallas, TX 75240
Salary: $75,357 - $91,901 a year
Type: Full-time
Posted: 2026-08-05
About this role
Project Manager, Print Copier Services (226 Days) -(RTP20260805-017)
Description
- Develop and/or analyze project and operational proposals related to enterprise print and copier services to determine service requirements, performance expectations, and appropriate processes for execution.
- Establish work plans and resource alignment for ongoing fleet operations, service improvements, and vendor-led initiatives.
- Identify and manage key service deliverables, milestones, and operational activities associated with a leased fleet of high-volume print and copier devices, including usage reports within the copier management system.
- Develop and implement communication plans to support stakeholders, including campus and departmental users, leadership, and vendor partners.
- Perform service and operational risk assessments, and implement mitigation strategies to minimize downtime, service disruptions, and user impact.
- Monitor and control operational activities and maintain appropriate documentation, ensuring the accuracy, quality, and integrity of fleet data, service records, and reporting.
- Ensure that service goals are accomplished and aligned with organizational objectives, including uptime, service responsiveness, and user satisfaction.
- Ensure District standards are met and that print and copier services are delivered consistently across all campuses and facilities - this will include in-person visits to campuses and maintaining relationships with campus administration.
- Partner with Educational Technology and business stakeholders to support service improvements, reporting needs, and future-state planning.
- Drive continuous improvement initiatives focused on enhancing service delivery, increasing customer satisfaction, and optimizing fleet performance.
- Serve as the primary liaison with the managed print services vendor, monitoring service performance, ticket resolution, and adherence to contractual obligations and SLAs, and report on service performance, ...