Project Manager, Operations

About this role

What are important things that YOU need to know about this role?

• **You’ll lead projects from start to finish.** You are responsible for planning, directing, and coordinating multiple operational‑level internal and client‑facing projects to ensure goals are met on time, within scope, and with high‑quality outcomes.
• **You’ll juggle multiple priorities and stakeholders every day.** This role requires strong organization and communication skills to manage concurrent projects, define scope, coordinate cross‑functional teams, track progress, and keep stakeholders informed.
• **You’ll enjoy the flexibility of remote work.** This position supports work‑from‑home arrangements while maintaining strong collaboration and accountability with teams, clients, and partners.
• **Industry experience will set you apart.** Experience working within the health care industry—especially dental and/or vision—is strongly preferred and will help you quickly navigate systems, processes, and stakeholder needs.

What will YOU be doing for us? Responsible for planning, directing and coordinating activities of designated projects to ensure the goals and objectives are met within the established timeframe.

What will YOU be working on every day?

• Manage multiple operational level corporate and/or department internal and client facing projects simultaneously while effectively managing timelines, due dates and deliverables and quality outcomes, and resources.
• Define project scope (i.e., people, process and technology) and goals to provide guidance and direction throughout project.
• Develop full scale project plans using a consistent methodology.
• Learn and retain information to ensure understanding and follow through on all deliverables throughout all project lifecycle phases including requirements gathering and analysis, project planning and scheduling, implementation, and post rollout support.
• Assess and analyze business requirements to guide through design and delivery of...