Project Manager, Management Consulting (Retail)

About this role

Position Summary

The Project Manager leads client-facing delivery of retail operations management consulting engagements, providing project and people leadership across multiple concurrent projects in locations throughout the U.S. and internationally. This role owns day-to-day execution against the agreed Statement of Work, including project governance, stakeholder management, and coordination with subject-matter experts to deliver measurable outcomes across workforce management, engineered labor standards, productivity improvement, and operational assessments. The Project Manager is instrumental in ensuring high-quality client delivery and presentations, supporting account management and client satisfaction, and identifying and pursuing future business development opportunities. Industrial engineering experience is valued as an enabling skillset, though not the primary focus of the role.

Duties and responsibilities:

Our expectation is that you model the core values by which Connors Group operates:

• Always demonstrate professional and ethical behavior
• Provide exceptional value to our clients
• Provide the highest quality of service through your work
• Contribute to making Connors Group a great place to work
• Contribute to helping make our communities better places to live

Job responsibilities:

• Manage delivery across multiple projects and workstreams by owning integrated workplans, milestones, resourcing, and day-to-day execution, providing daily leadership to the delivery team.
• Manage client engagements end-to-end (scope, schedule, budget, quality), translating SOWs into team deliverables and running stakeholder management and governance (weekly status, steering committees) with executive-ready communications to deliver on time and within budget
• Provide industrial engineering and operations expertise, including time and motion studies, work measurement, sampling approaches, cost-benefit analysis, and process re-engineering to support evid...