Project Manager - Emergency Services

About this role

ABOUT US:

LDR Site Services is a nationwide managed site services company. We offer our customers a single point of contact for dumpster rental, portable toilets, temporary fencing, scissor lifts, and equipment rentals for any location in the entire US. We have relationships with thousands of suppliers throughout the country that will service any location for any project. Our team of over 100 employees will make sure that your company gets the site services you need at a competitive price!

JOB SUMMARY:

The Project Manager - Emergency Services manages emergency services customer-focused projects end-to-end, from quoting through delivery, while utilizing strong project management, account management, and relationship building skills. This requires liaising closely with customers and potential customers to identify and provide urgent/time sensitive managed service solutions through activities that include providing quotes, identifying and coordinating with vendors, finalizing service terms, entering and updating order information into a CRM, and ensuring completion of agreed upon services.

RESPONSIBILITIES:

A successful candidate will have/be:

• Receive and enter customer order requests for managed site services products.
• Accurately document and input orders into Salesforce, ensuring quality data entry and all applicable information that will inform procurement, customer support, and accounting.
• Respond to assigned cases in a timely and professional manner, assuring customers their inquiries have been received and are being addressed.
• Using pricing guidelines, provide accurate quotes to customers and a commitment to deliver services within an acceptable time frame.
• Leverage our network of vendors to source orders; ensuring the selected vendor will deliver the product(s) within the agreed time and at a price that will maximize margins.
• Negotiate with vendors to maximize margins and minimize costs, avoiding extraneous fees and/or gouging due t...