Project Manager, Central Project Operations

About this role

## The Opportunity

The Central Project Operations (CPO) team, embedded within Care Team Operations (CTO), provides specialized project management to Clinical Operations, Support, Member Operations, and Demand Enablement. Every time Hinge Health ships a new feature, launches a new program, or transforms how Operations works, it requires a dedicated resource to provide confidence, clarity, and rhythm to execution. This is the role of a CPO Project Manager.

CPO PMs are responsible for coordinating complex, cross-functional projects from concept through execution. They act as the bridge between Product and Operations for feature rollouts, implement new vendors, design and run operational experiments, roll out new care models and approaches, and identify opportunities to leverage AI automation across operational workflows.

Join the Central Project Operations team and become the driving force behind the cross-functional and operational initiatives that turn strategy into execution for over 20 million people who rely on Hinge Health for musculoskeletal care.

## What You’ll Accomplish

In your first 3 months:

• Onboard into the CPO operating model and build relationships with key stakeholders across Product, Engineering, Clinical Operations, Learning & Development, Care Team Quality, Support Operations, and Member Operations.
• Shadow and then co-lead an active initiative—whether a product-driven launch or an Operations-internal project—learning how CPO manages project charters, communication plans, and stakeholder rhythms.
• Own your first well-defined workstream end-to-end: build a clear scope and timeline, track progress, surface risks early, and resolve day-to-day issues to maintain smooth operations.

In your first 6 months:

• Independently lead medium-scale initiatives across both project types: coordinating the operational implementation of new product features and driving Operations-owned projects such as vendor implementations, tooling migrati...