Project Manager

About this role

Xpedient is a full-service 3rd party logistics provider delivering primarily in dedicated warehousing and trucking, with some network design consulting and final mile. We have experience helping a diverse client base in warehousing services, transportation management, supply chain management, order fulfillment and labor needs.

Position Summary

The Strategic Project Manager is responsible for leading customer implementations, new location startups, operational transitions, and cross-functional improvement initiatives across the organization. Reporting to the Sr. Director of Organizational Excellence, this role serves as a key coordinator between Operations, Business Development, IT, HR, Finance, and customer stakeholders to ensure successful project execution and sustainable business results.

This position combines project leadership, business process improvement, and operational execution to support Xpedient's growth and strategic objectives. The ideal candidate is highly organized, action-oriented, and comfortable managing multiple priorities while driving accountability across cross-functional teams.

Key Responsibilities
Customer Implementations & Startup Projects

• Lead end-to-end implementation of new customer accounts, facility launches, and operational startups.
• Develop and maintain project plans, timelines, milestones, and action item trackers.
• Coordinate activities across operations, business development, IT, HR, finance, safety, and customer stakeholders.
• Facilitate project kickoff meetings and ongoing status reviews.
• Identify project risks, dependencies, and resource constraints while developing mitigation plans.
• Ensure operational readiness prior to go-live, including staffing, training, systems, equipment, processes, and customer requirements.
• Support launch execution and post-implementation stabilization activities.
• Conduct project closeout reviews and capture lessons learned to support future implementations.

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