Project Manager

About this role

At The 20 client relationships are our top priority. We are seeking a highly skilled and experienced Project Manager to join our dynamic team in the outsourced IT industry. The ideal candidate will be responsible for overseeing a range of IT projects, ensuring they are completed on time, within budget, and to our clients' satisfaction. This role involves extensive coordination with cross-functional teams, clients, and external vendors, demanding a blend of technical expertise, project management acumen, and exceptional communication skills.

Essential Functions:

Project Planning and Execution:

• Develop detailed project plans to monitor and track progress.

• Coordinate internal resources and third parties/vendors for the flawless execution of projects.

• Ensure resource availability and allocation.

• Deliver projects on time, within scope, and within budget.

Client and Stakeholder Management:

• Establish and maintain relationships with clients and stakeholders.

• Communicate with clients to identify and define project requirements, scope, and objectives.

• Act as the primary point of contact and communicate project status adequately to all participants.

Team Leadership:

• Guide the project team members, fostering a collaborative work environment.

• Delegate project tasks based on team members' individual strengths, skill sets, and experience levels.

Risk Management:

• Perform risk management to minimize project risks.
• Identify and manage potential crises and devise contingency plans.

Quality Assurance:

• Ensure that all projects are delivered with high quality and meet client expectations.

• Oversee the quality control process throughout the project lifecycle.

Reporting and Documentation:

• Create and maintain comprehensive project documentation.

• Report and escalate to management as needed.

Required Skills/Abilities:

• Strong leadership skills.

• Excellent organizational skills including attention to detail and multitasking.

• Str...