Product Manager - Production Finishing Services
Company: Surfaceprep
Location: Fortville, IN 46040 (Remote)
Type: Full-time
Remote: Yes
Posted: 2026-05-07
About this role
Description:
The Product Manager, Production Finishing Services (PFS) owns the strategy, growth, and lifecycle management of SurfacePrep’s Production Services portfolio. This role translates customer production challenges—throughput constraints, compliance risk, quality variability, and capital limitations—into scalable, certified, production-ready service offerings delivered across a multi-site network.
Key Responsibilities
- Own the Production Finishing Services relaunch and growth roadmap, translating strategic objectives into executable product, commercial, and operational initiatives.
- Lead sales pipeline governance in WhiteCup CRM, including data hygiene, run-rate logic, deal timing definitions, and standardized reporting.
- Build and maintain multi-period demand and revenue forecasts aligned to historical run-rates and production capacity.
- Engage directly with existing Production Services customers to document current programs, validate forecasts, and identify expansion opportunities.
- Consolidate and analyze historic pipeline data to enable re-engagement strategies and future growth planning.
- Lead customer and market segmentation efforts using NAICS/SIC mapping to identify high-probability prospects and vertical opportunities.
- Develop and standardize Production Services supply and contract frameworks, including service scope and storage terms.
- Partner with Marketing to design and execute targeted, application-specific demand generation campaigns.
- Own capacity analysis by application and site, aligning commercial demand with operational throughput and investment planning.
- Evaluate and build business cases for new or adjacent Production Services offerings, technologies, and markets.
- Establish executive dashboards and KPIs that link pipeline health, forecast accuracy, capacity utilization, and financial performance.
12–18 Month Outcomes
- 100% CRM pipeline hygiene with documented governance standards and monthly audit cadence.
- Mul...