Principal AI Platform Engineer

About this role

# Role Summary

The Principal AI Platform Engineer serves as a senior technical authority responsible for designing, developing, and driving enterprise adoption of Generative AI capabilities within M&T Bank's secure, governed technology ecosystem. This role combines deep software engineering expertise, advanced AI platform knowledge, and strategic technical leadership to deliver scalable, resilient, and responsible AI solutions. The Principal AI Platform Engineer influences enterprise architecture, establishes engineering best practices, mentors technical talent, and partners with senior technology and business leaders to shape the future of AI-enabled capabilities across the organization.

### Primary Responsibilities

• Design, develop, and support enterprise-scale GenAI solutions, including AI-assisted development, documentation, testing, analytics, and workflow automation capabilities.
• Lead the architecture, implementation, and optimization of Retrieval-Augmented Generation (RAG) solutions, including ingestion pipelines, embeddings, vector stores, retrieval frameworks, and search capabilities.
• Design, review, and approve agent-based and tool-integrated AI architectures, including multi-step LLM workflows using approved enterprise platforms and services.
• Develop and oversee APIs, shared services, and reusable frameworks that connect AI models to internal systems, platforms, and approved third-party tools.
• Establish prompt engineering standards, evaluation methodologies, and testing frameworks to continuously improve AI solution quality, reliability, safety, and performance.
• Drive model testing, benchmarking, evaluation, and performance analysis efforts utilizing enterprise-approved frameworks and governance standards.
• Author organized, secure, scalable, and maintainable code at the expert level using multiple programming languages, including Java, Python, and C#, while promoting engineering excellence across teams.
• Lead technical discussions wit...