Principal AI Engineer

About this role

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

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Principal AI Engineer

Remote role open to all U.S. states.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Owns the technical outcome of a value-stream pod from problem shaping through production operation, including whether work contributes to shared capability or is incomplete.
• Partners directly with business transformation leadership, examiners, nurse reviewers, and operations — sitting with users, shaping ambiguous problems, and refusing work that would wire new capability onto a process known to be broken.
• Architects and personally builds production Generative AI agents, workflows, and applications, contributing code in Python and React rather than reviewing from a distance.
• Sets and enforces engineering standards for the pod: API-first and contract-first delivery, AWS and Terraform as the path to production, GitHub Actions as the CI/CD bar, evaluation and observability as release gates, and human confirmation on consequential claims actions.
• Accountable for whether the pod lands on shared substrate (context, documents, agents, assurance) or forks it; exercises stewardship and design-council authority to block duplicate builds.
• Defines interface terms with vendor delivery teams when the stream is co-developed: shared repositories in Sedgwick accounts, Sedgwick-owned contracts, shared definition of done.
• Establishes evaluation, provenance, and autonomy-ladder evidence for AI workflows — what may auto-complete, what must ask then do, and what is ...